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December 29, 2023
For Immediate Release
Contact: Sonya Lopez-Clauson
Public Information Officer
Greater Harris County 9-1-1 Emergency Network Offers NYE Reminder
Save 9-1-1 for Life or Property Emergencies
Greater Harris County 9-1-1 Emergency Network (GHC 9-1-1) reminds the public to dial non-emergency phone numbers instead of calling 9-1-1 to report party complaints, excessive noise, fireworks and other nuisances on New Year's Eve. These types of calls to 9-1-1 could cause delays for someone who needs immediate emergency assistance from police, fire or a medical responder.
Traditionally New Year’s Eve is one of the busiest nights of the year for 9-1-1 call centers and emergency first responders. They are routinely overwhelmed by non-emergency calls for fireworks, loud noise and other complaint calls during holidays, which impact response times on more serious life-threatening emergency calls—like house fires, car accidents, heart attacks or other medical calls.
If you DO have an emergency and need police, fire or medical responders:
Call or text 9-1-1. Voice calls are best and fastest method.
BE patient, STAY on the line and DON’T hang up till 9-1-1 answers - there may be possibility of heavy call volume.
Answer all questions and follow instructions
GHC 9-1-1 joins with local area public officials to stress the importance of celebrating New Year’s Eve safely and responsibly. Fireworks are illegal inside many cities. To report illegal use of fireworks or other non-emergencies contact the non-emergency phone number in your local area:
Houston: 713-884-3131 or 3-1-1 (for help with city services)
Harris County: 713-221-6000 or 3-1-1 (for help with county services)
Fort Bend: 281-341-4665
To find information for other jurisdictions inside GHC 9-1-1 territory: https://bit.ly/3zlqKkP
GHC 9-1-1 is responsible for providing the 9-1-1 telecommunications services for 49 cities and the unincorporated areas of two counties: Harris and Fort Bend: www.911.org.
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